Privacy Policy

Effective date: January 2024

This privacy policy explains how VS Croatian Imports LLC ("we", "us", or "our") collects, uses, and protects your personal information when you visit or use our website, services, or products (collectively, the "Services").

By using our Services, you agree to the terms of this privacy policy and consent to our collection, use, and disclosure of your personal information as described herein. If you do not agree with this policy, please do not use our Services.

What information do we collect?

We may collect the following types of information from you when you use our Services:

Personal information: This is information that can be used to identify you as an individual, such as your name, email address, phone number, postal address, or payment information. We may collect this information when you register for an account, subscribe to our newsletter, make a purchase, contact us, or participate in surveys, contests, or promotions.
Non-personal information: This is information that cannot be used to identify you personally, such as your browser type, device type, operating system, IP address, location, or browsing behavior. We may collect this information automatically when you use our Services, or through cookies, web beacons, or other similar technologies.
Third-party information: This is information that we obtain from other sources, such as social media platforms, advertising networks, or analytics providers. We may combine this information with the information we collect from you to provide you with more relevant and personalized Services.

How do we use your information?

We may use your information for the following purposes:

To provide and improve our Services: We use your information to deliver the Services you request, to enhance the functionality and quality of our Services, to troubleshoot and resolve issues, to monitor and analyze usage and trends, and to develop new features and services.
To communicate with you: We use your information to send you service-related messages, such as confirmations, notifications, updates, or alerts. We may also use your information to send you marketing communications, such as newsletters, offers, or promotions, or to solicit your feedback or opinions.
To personalize your experience: We use your information to tailor our Services to your preferences, interests, and needs. We may also use your information to show you relevant and targeted advertisements, content, or recommendations.
To protect our rights and interests: We use your information to enforce our terms and conditions, to prevent fraud, abuse, or illegal activities, to comply with legal obligations, to defend against claims or disputes, and to protect the security and integrity of our Services and our users.

How do we share your information?

We may share your information with the following parties:

Service providers: We may share your information with third-party vendors, contractors, or agents who perform services on our behalf, such as hosting, payment processing, analytics, marketing, or customer support. These service providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.
Business partners: We may share your information with our affiliates, subsidiaries, or other trusted partners who offer products or services that may be of interest to you. These partners are required to comply with this privacy policy and any other applicable privacy laws or regulations.
Advertisers and advertising networks: We may share your information with advertisers and advertising networks who display ads on our Services or on other websites or apps. These parties may use your information to deliver relevant and personalized ads to you, to measure the effectiveness of their campaigns, and to provide you with more choices and control over your ad preferences.
Other users and public forums: We may share your information with other users of our Services, such as when you post comments, reviews, ratings, or other user-generated content. Any information that you share in public forums, such as blogs, social media, or message boards, is visible to other users and may be read, collected, or used by them. You are responsible for the information you choose to share in these forums and should exercise caution when doing so.
Other parties with your consent: We may share your information with other parties with your express consent or at your direction, such as when you authorize a third-party app or website to access your account or when you participate in a co-branded or sponsored promotion.
Other parties for legal or business purposes: We may share your information with other parties as required or permitted by law, such as to comply with a subpoena, court order, or legal process, to respond to a government request, to cooperate with law enforcement, to prevent or investigate a possible crime, to protect the rights, property, or safety of ourselves, our users, or the public, or to enforce our terms and conditions, or to facilitate a merger, acquisition, or sale of all or part of our business or assets.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use industry-standard encryption, firewalls, and other security technologies to safeguard your information in transit and at rest. We also limit access to your information to only those employees, agents, or partners who need it to provide our Services.

However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. We are not responsible for any breach of security or for the actions of any third parties that may access or use your information. You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account.

How do we use cookies and other tracking technologies?

We and our service providers may use cookies, web beacons, pixels, or other similar technologies to collect and store information about your use of our Services or other websites or apps. Cookies are small text files that are placed on your device by a web server. Web beacons or pixels are small images that are embedded in a web page or an email. These technologies allow us to recognize your device, remember your preferences, personalize your experience, analyze your behavior, and deliver relevant and targeted ads.

You can manage your cookie preferences by changing your browser settings or using the tools provided by some of our partners. However, some features of our Services may not function properly if you disable or reject cookies. For more information about cookies and how to opt out of them, please visit http://www.aboutcookies.org/ or http://www.youronlinechoices.com/.

How do we respect your choices and rights?

You have the following choices and rights regarding your information:

Access and update your information: You can access and update your information by logging into your account and editing your profile or settings. You can also contact us at (email address) to request access to or correction of your information.
Delete your information: You can delete your information by logging into your account and deleting your account or specific content. You can also contact us at (email address) to request deletion of your information. Please note that some information may remain in our backup systems or as required by law.
Opt out of marketing communications: You can opt out of receiving marketing communications from us by following the unsubscribe link or instructions in our emails or by contacting us at (email address). Please note that we may still send you service-related communications that are not promotional in nature.
Control your ad preferences: You can control your ad preferences by adjusting your browser settings or using the tools provided by some of our partners. You can also opt out of interest-based advertising by visiting http://www.networkadvertising.org/choices/ or http://www.aboutads.info/choices/.
Exercise your data protection rights: Depending on your location and applicable laws, you may have the right to request access to, rectification of, erasure of, restriction of, portability of, or objection to the processing of your information. You may also have the right to lodge a complaint with a supervisory authority. To exercise your data protection rights, please contact us at (email address) with your request and proof of your identity.

How do we handle children's privacy?

Our Services are not intended for or directed to children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it from our systems. If you believe that we have collected personal information from a child under 13, please contact us at (email address).

How do we update this policy?

We may update this policy from time to time to reflect changes in our practices, technologies, legal requirements, or other purposes. We will notify you of any material changes by posting the updated policy on our website or by sending you an email or other notification. The date at the top of this policy indicates when it was last updated. Your continued use of our Services after we post or send a notice of changes constitutes your acceptance of those changes.

How do you contact us?

If you have any questions, comments, or concerns about this policy or our privacy practices, please contact us at:

VS Croatian Imports LLC

9466 Booth Road

Kirtland, Ohio 44094

info@vscroatianimports.com

440.367.5645